Terms and Conditions
Definitions
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“Consultant” refers to Ash Styles.
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“Client” refers to the individual receiving the styling services provided by the Consultant.
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“Service” refers to the style-related services provided by the Consultant to the Client, as outlined at the time of booking.
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Booking Conditions
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An appointment with the Consultant is only confirmed once full payment for the Service, as quoted by the Consultant, has been received.
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Payment must be made via the Consultant’s website through Stripe.
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Payment Terms
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Full payment is required to secure your appointment.
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All prices quoted are valid for 30 days from the date of invoice.
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Clients are responsible for paying any applicable taxes associated with the styling services.
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​Gift Certificates:
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To purchase a Gift Certificate, payment in full must be made via e-transfer. Please email the consultant to request for this.
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If you have received a Gift Certificate, your session is considered paid in full.
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Fees
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All standard travel fees within Edmonton are included in the Service price. There are no additional charges for travel within this area.
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Optional: Additional service time may be added for an extra fee (charged per hour).
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Cancellations and Rescheduling
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Cancellations made with at least 48 hours' notice are eligible for a full refund.
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Rescheduling is permitted with a minimum of 24 hours' notice. Exceptions may be made for emergencies such as illness or severe weather.
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Clients are allowed one complimentary appointment change within a 14-day window. Further changes may incur an additional fee and are subject to availability.
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No-Shows:
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Failure to show up for an appointment without prior notice will result in a $50 no-show fee, payable before rebooking any future services.
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Shopping Appointments:
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If the Client does not attend an in-person shopping appointment without prior notice, the service will be considered partially completed and 50% of the fee is non-refundable, as the Consultant has already completed a pre-shop (selecting clothing in advance).
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Consultant Cancellations:
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Should the Consultant need to reschedule due to unforeseen circumstances, an alternative date will be offered at the earliest convenience.
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Relationship with Retail Stores
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All purchases made during or following the styling session are contracts between the Client and the store.
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The Consultant assumes no responsibility or liability for:
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Product availability
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Pricing
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Quality or performance of items
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Store policies regarding returns, exchanges, or defects
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